Skype for Business IT Communication Services Perth WA

Skype is a communication tool, that allows users to send Skype’s text, voice and video allowing people to share experiences with the people that matter to them, wherever they are.

Skype currently has over 300 million consumers worldwide. Skype can be used on multiple devices, phone, ipad or computer. Its free to send instant messages to other Skype users. Skype also has the capability for group video.

LYNC is now SKYPE for Business – check out the new features…

If you already use Skype to stay in touch with friends and family in your life away from work, you’ll appreciate the power and simplicity of Skype for Business where it’s easy to find and connect with co-workers. You can use the devices you already have to reach businesses through an enterprise-grade, secure, IT-managed platform. If you’re coming to Skype for Business from Lync, you’ll recognize all of the features you already use but in a fresh new interface with simplified controls and some great new additions:

  • New look and feel
  • Call from Skype for Business using your desk phone for audio
  • Integration with the Skype directory
  • Call Monitor
  • Rate My Call
  • Quick access to call controls
  • Emoticons

The Benefits SKYPE for Business will bring to an organisation:

1. Reduce the cost of your business calls

Smaller businesses communicate differently than larger companies. Instead of internal meetings, you spend more time reaching out individually to customers, prospects and partners. Making calls can be costly, especially if you’re talking to colleagues and customers on their mobile phones or when they’re in other parts of the world. Keeping costs to a minimum is vital to improving your bottom line.

By switching to Skype for business, your company can benefit from low-cost calls – including international calls and calls to mobiles.

2. Keep track of your expenditures

Monitoring your expenses is essential when you’re trying to manage your operating costs – and with Skype for business, keeping track of your call costs is simple.

3. Reduce your business travel costs

Communicating with clients and colleagues, wherever they are in the world, is key to the success of any business. But travel costs can make a big dent in your budgets. And it’s not just things like flights, fuel and hotel bills that can affect your company’s profitability when you’re spending time on the road – it also means you are spending less time in the office, which can hurt productivity.

4. Stay in touch with colleagues

Making sure everyone involved in a project is kept in the loop means a business can run more efficiently – saving both time and money. And with Skype for business, you can do just that.

Skype’s instant messaging feature is the perfect tool for keeping in touch with colleagues. You can use it to check on each other’s progress, ask questions about an ongoing project and even send documents instantly, thanks to the file transfer feature.

And, with cheap calls, international calls and video calling, Skype for business provides you with a range of cost-effective ways to speak with your colleagues, no matter where they are.

5. Stay in touch with customers

Customers are the centre of any business, small or large – and making sure they can contact you easily and cost-effectively is a must if you want to provide the high level of service that will keep them from going elsewhere.

When you use Skype for business, customers who also use Skype can call you from wherever they are just by clicking the Skype number on your website. And thanks to Skype’s low rates, it will save your customers money, too.

Explore ways Skype can help you to work smarter with cost effective and collaborative tools, whatever the size of your business: contact our solutions team.